Shipping policy

At House of Coconut & Co., we aim to make your shopping experience as effortless and delightful as our jewellery. Here’s everything you need to know about shipping your order.

Shipping Provider

We ship all orders via Aramex, a reliable and secure courier, to ensure your jewellery arrives safely and on time.

Shipping Costs

Standard shipping is R 100 per order. Shipping fees are calculated at checkout and are non-refundable.

Processing Time

All orders are carefully packed and processed within 1–2 business days. Once your order has been shipped, you will receive a tracking number to follow your parcel until it reaches your door.

Delivery Time

Standard delivery typically takes 5 –7 business days, depending on your location. Please note that delivery times may be slightly longer during public holidays or peak seasons.

International Shipping

Currently, we ship within South Africa only. International shipping options may be added in the future — stay tuned!

Important Notes

• Please ensure your shipping address is correct at the time of checkout.

• House of Coconut & Co. is not responsible for parcels delayed or lost due to incorrect addresses.

• If your parcel is damaged during shipping, please contact us immediately so we can assist you.